Legal · Privacy
Privacy Policy
This policy explains how Shenzhen Jieshida Optoelectronics Technology Co., Ltd. collects, uses, stores, and protects your personal data when you interact with our website, request samples, or place orders.
At a glance
We collect only the information necessary to respond to your inquiries, process sample requests, and fulfill orders. We never sell your personal data to third parties. We do not use your data for unsolicited marketing communications. All data is stored securely and shared only with essential service providers (e.g., shipping carriers) on a need-to-know basis.
1. Data Controller
The data controller responsible for this website and the processing of your personal data is:
Shenzhen Jieshida Optoelectronics Technology Co., Ltd.
Address: [Company address], Shenzhen, Guangdong, China
Email: privacy@jsd-lighting.com
Website: www.jsd-lighting.com
2. Information We Collect
We collect the following categories of personal data, depending on your interaction with us:
● Contact Information
Full name, company name, job title, work email address, phone number, and country of residence. Collected when you submit an inquiry form, request a quote, or contact us via email.
● Project & Order Details
Product specifications, quantities, application context (e.g., hospitality, retail, office), shipping address, and any technical requirements you share with us during discussions.
● Technical & Compliance Data
Information you provide for compliance verification, such as target market certification requirements (CE, RoHS, SASO, etc.), project tender documents, and technical specification sheets.
● Automatically Collected Data
IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is collected via cookies and similar technologies to improve website performance and user experience.
3. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR) and equivalent privacy frameworks, we process your personal data based on the following legal grounds:
Contractual necessity -- to respond to your inquiries, provide quotes, process sample requests, and fulfill orders.
Legitimate interest -- to improve our website, prevent fraud, and maintain business records.
Consent -- when you opt in to receive marketing communications or newsletters (you may withdraw consent at any time).
Legal obligation -- to comply with applicable export controls, tax regulations, and customs requirements.
4. How We Use Your Information
Your personal data is used exclusively for the following purposes:
- Responding to your inquiries and providing product quotations
- Processing sample requests, including sample fee invoicing and international shipping arrangements
- Managing production orders, quality control documentation, and shipment confirmation
- Preparing technical documentation (IES files, LM-80 reports, certificates) for your projects
- Improving website content, user experience, and customer service quality
- Sending order status updates and delivery confirmations
Note: We do not use your personal data for automated decision-making or profiling that produces legal effects.
5. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. We share your data only with the following categories of recipients, strictly on a need-to-know basis:
● Shipping & Logistics Partners
International couriers (e.g., DHL, FedEx) and freight forwarders require your name, address, and phone number to deliver samples and orders. Data is shared only for shipment execution.
● Payment Processors
Banking institutions and payment gateways process sample fees and order deposits. We do not store your credit card or bank account details on our servers.
● Compliance & Certification Bodies
When required for your target market, we may share technical product data with testing laboratories and certification bodies (e.g., CE, RoHS, SASO) to obtain necessary compliance documentation.
● Legal & Regulatory Authorities
We may disclose personal data when required by law, regulation, or legal process, or to protect our legal rights.
All third-party service providers are contractually obligated to protect your data and may not use it for any purpose other than the specific service they provide to us.
6. International Data Transfers
As a manufacturing company based in Shenzhen, China, your personal data may be transferred to and processed in China. When transferring data from the European Economic Area (EEA), UK, or Switzerland, we rely on appropriate safeguards, including:
- ● Standard Contractual Clauses (SCCs) approved by the European Commission
- ● Explicit consent where required by applicable law
- ● Contractual commitments from our sub-processors to maintain equivalent levels of data protection
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law:
Inquiry & quote data: 24 months after last contact
Order & production records: 7 years (for tax, warranty, and legal compliance)
Marketing communications (if consented): until consent is withdrawn or 24 months of inactivity
Website analytics: 26 months (per GDPR guidance)
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data under certain conditions.
Right to Data Portability
Request your data in a structured, machine-readable format.
Right to Restrict Processing
Request limitation of how we process your data in certain situations.
Right to Object
Object to processing based on legitimate interest or for direct marketing.
To exercise any of these rights, contact us at privacy@jsd-lighting.com. We will respond within 30 days. If you are in the EEA or UK, you also have the right to lodge a complaint with your local supervisory authority.
9. Cookies & Similar Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic:
● Essential Cookies
Required for the website to function properly (e.g., security, session management). These cannot be disabled.
● Analytics Cookies
Help us understand how visitors interact with our website (e.g., pages visited, time on site). We use privacy-friendly analytics tools that anonymize IP addresses.
● Preference Cookies
Remember your preferences, such as language or region, to personalize your experience.
You can control or delete cookies in your browser settings. Disabling essential cookies may affect website functionality. We do not use third-party advertising cookies or cross-site tracking cookies.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
- SSL/TLS encryption for all data transmitted through our website
- Role-based access controls -- only authorized personnel can access customer data
- Regular security audits and employee data protection training
- Secure data storage with restricted physical and logical access
While no method of transmission over the Internet is 100% secure, we strive to protect your data using commercially acceptable means.
11. Children's Privacy
Our website and services are directed exclusively to business professionals aged 18 and above. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete such information.
12. External Links
Our website may contain links to external websites (e.g., LinkedIn, B2B platforms, certification bodies). We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external site you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email. We encourage you to review this page periodically.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact our Data Protection contact:
Privacy Officer
Shenzhen Jieshida Optoelectronics Technology Co., Ltd.
Email: privacy@jsd-lighting.com
Response time: within 30 days